Windows Fatal Error Message
Hi Robear,
Thanks for your help. Here is the information you requested:
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Update number of the last update installed prior to any problems: The update number of any failed updates.
- I don't know as I cannot get into Windows to check this
Error code from any failed updates or if you believe an update has caused a blue screen, give the error codes from the blue screen.
-C0000102 shown as windows boots up.
Steps already taken to correct the issue and the results of the steps: Please see below
If the issue has ever happened before with other updates: no
A couple other helpful pieces are:
What anti-virus program you use:
- Microsoft Security Essentials. Malware Bytes scan on demand. No other antivirus has been installed.
If your version of Windows was upgraded from a previous version or if it came with (or was clean installed with) the version you are currently running:
- My computer was bought brand new with Windows 8. I updated it to 8.1 when automatically recommended by Windows Update
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If possible, include the steps to reproduce the problem:
I turn on my laptop.
White Dell logo appears in centre of black screen as normal
Message appears 'windows is applying updates' with the usual rotating dotted circle that indicates activity
Percentage counts thrugh quickly to 6%.
Error message 'fatal error c0000102 applying update operation 7941 of 127862'
Windows doesn’t start.
That error message remains on screen until I switch the laptop off with power button
then..
I press power button to turn laptop on again
I see Black Screen with white dell logo
I see message 'Preparing Automatic Repair'
Then I see message 'Diagnosing your PC'
Then screen changes to blue screen with white text titled 'Automatic Repair' with message 'Your PC did not start correctly' with
this text underneath (I haven't typed it all in here:
'Press restart to restart your PC..you can also press Advanced options..'
If I press restart the same problem occurs again.
Under advanced options I have tried:
- 'Continue to windows 8.1' - same problem occurs
- 'use a device'- I used my usb windows 8.1 recovery stick and restarted. It just took me into Automatic Repair again. I do not have a recovery DVD
- 'Troubleshoot'. Under this I have tried System REstore from both available restore points. Did not work
- Startup repair: did not work
- Command prompt: I ran chkdsk /r on C drive. No errors were detected
- Startup Settings: I tried to restart in SAfe mode. Same problem occurred
Include a basic description of your system, as relevant to the problem. For example, include the following:
The operating system version: windows 8.1
The CPU or processor: Intel I7
The video card (also known as a graphics device, video adapter, or GPU): Believe it is AMD Radeon HD 7730M
The amount of system memory (RAM):8gb
The hard disk size and model: 1gb not sure of model
The version of software or model of hardware that you’re using and that may be related to the problem: windows 8.1
The version of virus scanner or malware scanner that you’re using: Windows Security Eseentials (updated automativcallly once a week by Windows) and Malware Bytes (on demand scanning, updated this to most recent version in last 4 weeks or so)
Any recent changes that were made to the system: downlaoding one critical and one optional windows update yesterday, on restarting my computer fails to boot into windows 8.1.
It gives error message'fatal error c0000102 applying update operation 7941 of 127862'
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under 'Windows 7/Windows Server 2008 R2' on the page. Isp programmer atmel. HP Printers - 'Fatal Error' Displays During HP Software Installation (Windows) This document is for HP printers released in 2009 and earlier and computers with Windows. This document provides instructions for recovering from a 'Fatal Error' message when installing the HP printer software in Windows.
Windows Fatal Error Message Boards
The amount of time that that you have experienced the problem: 2 days
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What should I do?
Windows Xp Fatal Error Message
Thanks